Page 36 - IT Strategic Plan 2023-2025
P. 36

Department              Project                            Description                          Year

                                                 Deploy new tools and upgrade website for
                        Online Customer
           Utilities                             customers to make payments and start services          2023
                        Portal Upgrades
                                                 with Utilities.

                                                 Implement Laserfiche form solution to allow
                        Online Submission for
           Utilities                             contractors to submit documentation for                2023
                        Backflow Reporting
                                                 backflows.








































































     Information Technology Strategic Plan 2023-2025                                               APPENDIX - 13
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