Page 32 - IT Strategic Plan 2023-2025

Department Project Description Year

Complete review of Citywide technology policies
Information Complete Technology
Technology Policy Updates and present to the Augusta Commission for 2023
approval.

Create environment for testing recovery
Information Disaster Recovery
Technology Testing procedures and establish recurring testing 2023
program.

Pending funding availability, install a dry fire
Information Dry Fire Suppression suppression system in IT Data Center to avoid
Technology System potential water damage to equipment in the event 2025
of a fire.

In collaboration with Finance Department, assess
Information feasibility, cost and value of Augusta pursuing
Technology PCI Compliance compliance with the Payment Card Industry Data 2023-2024
Security Standard.

Pending funding availability, replace old and
Information
Technology Server Replacements unsupported servers and add additional 2023-2025
resources to servers operating near capacity.

Information Virtual Environment Replace and upgrade virtual hardware that is end-
Technology Replacement of-support to provide business continuity. 2023

Assess technology requirements and work with
New Juvenile Court department to ensure infrastructure, hardware,
Juvenile Court 2025
Building and A/V equipment are available in new facility as
needed.

Expand public portal functions to include
Expand Online Forms
Planning & submitting gross revenue reports, scheduling
Development and Business building inspections, reporting closed businesses, 2023-2025
Processes
etc.

Planning & Permit Inspection Allow contractors to schedule Building Permit
Development Scheduling inspections via the online portal. 2024

Implement program of annual outage testing in
Radio System Radio Outage Testing accordance with Radio System Standard 2023
Operating Procedures.

Enhance security for radio tower sites through
Radio System Radio System Security 2023
installation of video surveillance system.

Information Technology Strategic Plan 2023-2025 APPENDIX - 9