Page 28 - IT Strategic Plan 2026-2028

Estimated
Department Project Description Completion
Year

Implement Public Safety Analytics program to
Public Safety Public Safety Analytics better inform decision making across the public 2028
safety offices and departments.

Upgrade the radio system to use the "NEXT" series
Radio System SmartConnect Upgrade 2026
of radios on the existing architecture.
Enhance Radio Functionality to allow Radio over
Radio System Radio over Wireless Networks 2026
LTE/5G.

Implement program of annual outage testing in
Radio System Radio Outage Testing accordance with Radio System Standard Operating 2026
Procedures.
Public Safety Software Transition New World Records & Corrections
RCSO 2028
Conversion modules to web-based platform.
Implement the Radio GPS into CAD so that Officer
RCSO Radio - CAD GPS interface locations can be better tracked for both officer- 2026
safety and dispatch purposes.

Support the RCSO, AFD, and EMA as they are
working together to renovate the former Southside
New Southside Sub/Fire
RCSO/Fire Elementary School and use it as the new 2027
Training Center
Southside Substation, Fire Training Center, and
EMA Offices.
Expand the usage of contactless payment
Payment Modernization terminals at recreational locations to provide
Recreation 2027
Deployment secure, convenient and contactless payment
options.

An online portal that allows the public to access
Recreation Facility Availability
Recreation recreation facility information, amenities, 2027
Portal
availability, and reservation details.
Migrate CAMA and Tax Migrate the joint CAMA and Tax Systems from an
TAO/TCO 2028
Systems to the Cloud on-premise solution to a cloud-based solution.
Assist Augusta Utilities with the implementation of
Utilities CIS Replacement its chosen Customer Information System as 2030
needed.

Advanced Metering Assist Augusta Utilities with the implementation of
Utilities 2030
Infrastructure for Utilities its Advanced Metering Infrastructure as needed.

Integrate Master Road and Integrate MRAD with AUD's CIS platform to ensure
Utilities Addressing Database with consistency of addressing and data quality across 2030
Utilities Billing System platforms.

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