Page 26 - IT Strategic Plan 2023-2025

Department Project Description Year

Work with customer departments to refresh their
Departmental Websites
Citywide City websites, including implementation of 2023-2024
Refresh
improved digital services as needed.
Develop and implement plan to improve digital
Citywide Digital Services Plan services for the public (e.g., online payments, 2024
request forms, etc.).
Leverage online tools to provide additional
Enhanced Online
Citywide transparency and public access to data across 2023-2025
Transparency Tools
the government.
Create Data Governance Committee using
lessons learned from other agencies. Derive input
Establish a Data
Citywide Governance to prioritize GIS goals, guide data acquisition, 2024
advance the addressing and asset management
Committee
programs, and clarify areas of shared
responsibility.

Replace FatPipe appliance with newer appliance
Citywide FatPipe Replacement to maintain and enhance security for network 2023
traffic.

Replace current firewalls that are approaching
Citywide Firewall Replacement 2024
end-of-life to maintain network security.

Transition targeted GIS Feature Layers to
Hybrid GIS Data Model ARCGIS Online Cloud Portal to create a hybrid
Citywide with AGOL Cloud data model to drive department data maintenance 2024
Portal
and support emergency operations.

Ongoing project to ensure all addressing in the
Master Road & County comes from a centralized and
Addressing Database
Citywide authoritative source. Continue to improve data 2023-2025
Integrations & Quality quality for the entire County, with emphasis on the
Assurance
fastest growing areas of the County.

Multi-factor Expand deployment of multi-factor authentication
Citywide 2023
Authentication Citywide to improve endpoint security.

Reevaluate business processes and potential
Reevaluate ERP
Citywide software solutions for the Citywide enterprise 2025
Financial System
resource planning system.

Information Technology Strategic Plan 2023-2025 APPENDIX - 3