Page 21 - IT Strategic Plan 2023-2025

SMART CITY

Incorporate smart technologies, digital

tools, and data analytics into city

services and Augusta's built environment 9

to improve service delivery.

“Smart city” technology uses
smart physical devices—
things like vehicles, traffic
signals or water meters—built
with sensors that enable them
to capture and exchange da-
ta. The large sets of data gen-
erated by these devices can
then be quickly analyzed us-
ing digital tools.

More broadly, data analytics
can enable departments to
flag operating issues, predict
future usage patterns for
public infrastructure, and plan
for equipment replacement
more proactively. IT will con-
tinue to support Augusta de-
partments in exploring how to
most effectively deploy smart
city technologies and analyt-
ics tools — all with the goal of
providing better and more
efficient services to our com-
munity.

Information Technology Strategic Plan 2023-2025 21