Page 19 - IT Strategic Plan 2023-2025
P. 19
INFRASTRUCTURE
7 Improve data center operations, voice/data
communications and infrastructure.
While emerging technologies and new applications are moving the organization forward, IT recogniz-
es that reliably maintaining our network, data center, telephone system, and other infrastructure is at
the very heart of our departmental mission. These systems provide the foundation for all of
Augusta’s operations and require constant monitoring, proactive maintenance, and optimization.
IT must work closely with City leadership to carefully prioritize our technology resources, ensuring
that Augusta can sustainably replace end-of-life hardware, maintain redundancy, and provide
adequate server capacity to accommodate new software systems.
Information Technology Strategic Plan 2023-2025 19
