Page 15 - IT Strategic Plan 2023-2025

PUBLIC SAFETY

3 Enhance public safety communication

systems to ensure effective delivery of

emergency services.

To respond rapidly and effectively in life-
threatening situations, first responders and
law enforcement officers must be able to
communicate seamlessly with E911 Dispatch
and with each other. Radios and in-vehicle
computers—Mobile Data Terminals, or
MDTs—are the fundamental communication

tools for many public safety functions.
IT manages Augusta’s 800 MHz radio
system, which is the primary radio provider
across the County. Radio customers current-
ly include 16 Augusta departments and 7
external agencies (including Augusta
University, Richmond County School
System, and Augusta Technical Community
College). IT also services and manages
replacements for the MDTs used by Augusta
agencies.
Looking ahead, Augusta faces a major
challenge in finding sustainable, long-term
storage solutions for body camera video and
digital evidence. The volume of this data
continues to grow exponentially, making
storage very expensive. IT will support each
public safety agency as they determine how
to best ensure their data is stored securely,
efficiently, and accessibly.

Information Technology Strategic Plan 2023-2025 15