Page 12 - IT Strategic Plan 2026-2028

STRATEGIC

INITIATIVES

1 Software Consolidation 6 Mobility & Ef ciency

Consolidate, optimize, and integrate software Develop and provide ef cient and available so-
applications for increased ef ciency and lutions for public services and Augusta employ-
standardization. ees, including support for remote work.

2 GIS 7 Infrastructure

Leverage Geographic Information Systems (GIS) Improve data center operations, voice/data
to empower the organization to make informed, communications and infrastructure.
data-driven decisions.

3 Public Safety 8 Data Integrity

Enhance public safety communication systems Continuously improve our Disaster Recovery/
to ensure effective delivery of emergency Business Continuity procedures for critical
services. systems.

4 Security 9 Digital Transformation

Maintain a robust cybersecurity framework Incorporate arti cial intelligence, smart technol-
which includes training and awareness. ogies, digital tools, and data analytics into city
services and Augusta's built environment to im-
prove service delivery.

5 Open Government 10 IT Organization

Enhance transparency, accessibility, and open- Plan for, acquire, develop, and sustain a strong
ness through online solutions that empower the and diverse Information Technology team that
public. follows industry best practices.

12 Information Technology Strategic Plan 2026-2028