Page 12 - IT Strategic Plan 2023-2025

STRATEGIC

INITIATIVES

1 Software Consolidation 6 Mobility & Remote Work

Consolidate, optimize, and integrate software Develop and provide mobile solutions for public
applications for increased efficiency and services and Augusta employees, including
standardization. support for remote work.

2 GIS 7 Infrastructure

Leverage Geographic Information Systems (GIS) Improve data center operations, voice/data
to empower the organization to make informed, communications and infrastructure.
data-driven decisions.

3 Public Safety 8 Data Integrity

Enhance public safety communication systems Continuously improve our Disaster Recovery/
to ensure effective delivery of emergency Business Continuity procedures for critical
services. systems.

4 Security 9 Smart City

Maintain a robust cybersecurity framework Incorporate smart technologies, digital tools,
which includes training and awareness. and data analytics into city services and
Augusta's built environment to improve service
delivery.

5 Open Government 10 IT Organization

Enhance transparency, accessibility, and open- Plan for, acquire, develop, and sustain a strong
ness through online solutions that empower the and diverse Information Technology team that
public. follows industry best practices.

12 Information Technology Strategic Plan 2023-2025