Page 7 - IT Strategic Plan 2023-2025
P. 7

STRENGTHS                                                WEAKNESSES






             Dedicated & skilled team                                  Limited funding availability


             Support from Commission &                                 Large application portfolio
             Administration for IT initiatives                         Departments relying on paper-

             Customer service ratings                                   based processes

                                                                       End-of-life equipment and
             Alignment between department
             structure & needed functions                               infrastructure in some areas

                                                                                    Technology training for
             Augusta radio system
             performance                                                             employees (other than
                                                                                           cybersecurity)
             Use of GIS tools
             and platforms


















             Expanded use of                                                                Cyberattacks/
             mobile & digital                                                               ransomware
             tools/forms                                                          Competition with private


             Expanded transparency tools                                           sector for recruitment

             AI and smart city technologies                             Disaster recovery (for example,

             Improved data sharing &                                    unexpected equipment failures,
             management                                                 natural disasters, cyber/terrorist
                                                                        attacks)
             Transition to cloud-based
             platforms


           OPPORTUNITIES                                                        THREATS
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