Page 7 - IT Strategic Plan 2023-2025

STRENGTHS WEAKNESSES

Dedicated & skilled team Limited funding availability

Support from Commission & Large application portfolio
Administration for IT initiatives Departments relying on paper-

Customer service ratings based processes

End-of-life equipment and
Alignment between department
structure & needed functions infrastructure in some areas

Technology training for
Augusta radio system
performance employees (other than
cybersecurity)
Use of GIS tools
and platforms

Expanded use of Cyberattacks/
mobile & digital ransomware
tools/forms Competition with private

Expanded transparency tools sector for recruitment

AI and smart city technologies Disaster recovery (for example,

Improved data sharing & unexpected equipment failures,
management natural disasters, cyber/terrorist
attacks)
Transition to cloud-based
platforms

OPPORTUNITIES THREATS