Page 5 - IT Strategic Plan 2023-2025
P. 5
COMPLETED
PROJECT
HIGHLIGHTS
Implementation of new Augusta-owned Land
Mobile Radio System (LMRS) for Augusta
agencies and external customers
Implementation of consolidated mass appraisal
and tax billing software platforms for the Tax
Commissioner and Tax Assessor’s Offices
Launch of MyAugusta 311 mobile app and web
platform for citizen service requests
Major revision of IT Business Continuity Plan
Upgrade of core switches in the IT Data Center
Transition to GIS Parcel Fabric to make data
maintenance easier and more efficient
Replacement of WiFi access points across many City facilities to improve
stability and security
Technology support for deployment of the Fire Department’s new Mobile
Emergency Operations Center
Launch of the Build Augusta platform and award-winning Open Data
catalog for transparency and public data access
Information Technology Strategic Plan 2023-2025 5
