Page 9 - IT Strategic Plan 2023-2025
P. 9

PRIORITIES











         Information Technology’s  priorities shape  and  guide  the
         work of the department. These priorities articulate how IT

         carries  out  our  mission  on  a  daily  basis.  Consistently
         keeping these priorities in focus enables the department

         to fulfill our vision.


         1.  Manage  the  department’s  operations,  resources,
              projects, and contracts with technical excellence and
              fiscal responsibility.


         2.  Provide exceptional support to all our customers.


         3.  Deliver  a  final  product  that  meets  our  customers’

              needs and enhances their productivity.

         4.  Work with customers to improve business operations

              by thoroughly understanding their processes and by
              planning,  implementing,  and  managing  the  best

              information technology solutions.


         5.  Provide  vision,  leadership,  and  a  framework  for
              evaluating  emerging  technologies  and  implementing
              innovative solutions.


         6.  Provide  all  customers  with  convenient  access  to  appropriate  information

              and services through technology.

         7.  Effectively  communicate  information  about  plans,  projects,  and  achieve-

              ments to all affected stakeholders.


         8.  Develop and maintain a reliable communications and security infrastructure
              which operates today and in the future with minimal downtime.


         9.  Provide adequate training and documentation to all customers.




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