Page 25 - IT Strategic Plan 2026-2028

Estimated
Department Project Description Completion
Year

Deploy a true enterprise GIS system with
comprehensive capabilities built for full control,
compliance, and meeting regulatory requirements
Citywide Enterprise GIS System for data sovereignty and security to support 2027
mission-critical systems. Creating a hybrid GIS
Data Model Leveraging AGOL Cloud and ArcGIS
Portal.

Asset Management Application
Citywide migration to cloud-based Upgrade existing asset management application to 2028
cloud solution.
solution.

Complete a comprehensive inventory and
assessment of GIS solutions across all
Citywide GIS as a Solution departments and identify implementation 2028
opportunities that improve operational
effectiveness and support departmental missions.

Provide an artificial intelligence system along with
Citywide AI Roadmap policies for acceptable use, guardrails for data 2027
integrity, and appropriate security policies.
Replace and upgrade virtual hardware that is end-
Citywide Upgrade VOIP Gateways of-support to provide business continuity and 2027
redundancy.

Upgrade Desk Phones to Soft Replace and upgrade desk phones to soft phones
Citywide 2027
Phones where it makes sense to do so.
With a tentative 5-year replacement cycle, replace
Citywide Replace VoIP Phones ongoing
and upgrade end-of-life VOIP phones.
Conduct a comprehensive audit of land lines &
cellular lines and services to identify inactive,
Citywide Audit for cost savings duplicate, and underutilized accounts, reducing ongoing
recurring telecommunications expenses through
service optimization.

Replace FatPipe appliance with newer appliance to
Citywide FatPipe Replacement maintain and enhance security for network traffic. 2027
Current appliance will be end of support 2028.

Engage consultant to perform an internal security
Internal & External Security
Citywide audit, conduct external penetration testing and web 2026
Audit
application test.
Expand deployment of multi-factor authentication
Citywide Multi-factor Authentication Citywide to improve endpoint security. Currently 2027
ongoing.
Identify all PII we currently store on our servers.
Citywide PII Compliance and Encryption Investigate encryption options for data stored and 2026-2027
in transit.
Perform live-failover for testing business continuity
Disaster Recovery Live
Citywide procedures of each application service and 2027
Failover
establish recurring failover program.
Pending funding availability, replace old and
Citywide Switch Replacements 2026-2027
unsupported switches.
Citywide MDT Replacement Replace in-use MDTs that are at end-of-life. 2027

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