Page 33 - Augusta Fire Department Strategic Plan 2026-2029

Appendix B

Continued

Tracking the number of interactions
Improve fire safety and
quality of life through by probable incident types versus Number of participants
actual incident types
reported,
proactive community (decrease in related incidents based NERIS incident reports
interactions
on type of interactions)

Employee Success
Measures

Utilizing individual departmental
division scores:
· Year 2026 - 2027(1) Add division evaluation scores and
Member performance · Year 2027 - 2028(2) divide by 5 to obtain an overall
success Member Evaluations
· Year 2028 - 2029(3) department score.
(Benchmark to be determined after
year 1 to establish a baseline.)

The total of all Member Job
Satisfaction survey scores, divided Member Pre-evaluation Scores
Member Job by the total number of members and Member Satisfaction
Satisfaction Survey
who took the survey, resulting in a Survey Scores
percentage average score

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