Page 21 - 2025 Augusta Annual Report

Department
Highlights

Augusta Utilities

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Infrastructure & Restoration
• Canal Restoration Initiated
• System Stabilization Implemented
• Long-Term Reliability Improvements
Funding & Investment
• Grant Funding Secured
• Infrastructure Projects Supported
• Reduced Local Financial Burden
System Reliability
• Continuous Water & Wastewater Service Maintained
• Operations Sustained During Weather Events
• Proactive Maintenance and Monitoring
Recognition & Awards
• GAWP Lifetime Achievement Award
• AWWA People’s Choice Taste Test Award
A U G U S T A U T I L I T I E S A T A G L A N C E
AUGUSTA UTILITIES AT A GLANCE
Augusta Utilities provides reliable water and wastewater
services that support daily life across Augusta, Georgia.
In 2025, the department responded to service calls,
completed thousands of work orders, and maintained
system performance through proactive maintenance and
rapid response.

Continued investments in infrastructure, including service
line improvements and canal restoration, strengthened
long-term reliability, while grant funding helped advance
key projects.

With a strong focus on customer service, Augusta Utilities
supports more than 75,000 accounts and remains
committed to efficient, dependable service for the
community.

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